Cloud-native microservices platform supports faster releases, digital operations, and future growth for the South African insurance provider

DURBAN, South Africa, Sept. 30, 2026 (GLOBE NEWSWIRE) -- Cygnet.One has detailed its multi-year technology collaboration with The Unlimited, a South African insurance provider covering more than three million people, in a new named customer case study. The latest phase of the engagement focused on modernizing The Unlimited’s core insurance platform into a cloud-native, microservices-based architecture on Microsoft Azure.

The engagement between the two companies began with mobile development and expanded over several years to include machine learning, business intelligence, Microsoft Dynamics 365, and core platform modernization.

The modernization began with detailed discovery. Cygnet.One’s engineering team worked closely with The Unlimited’s business users to understand operational processes before implementation began. The transition was then carried out in phases, with the existing and new systems operating side by side while data continued to move reliably between them.

The new platform uses Azure Kubernetes Service to host independent microservices, Azure Application Gateway for routing and authentication, and RabbitMQ for asynchronous communication. Microsoft Dynamics 365 is integrated into the platform, while Azure Monitor, Application Insights, and centralized logging provide visibility into system health.

“Technology should enable the business rather than constrain it. Modernising our core platform has given us a foundation that can scale with our growth, support new digital experiences and allow us to respond more quickly to changing customer and business requirements,” said Sean Peatt, CIO, The Unlimited.

The modernized platform provides The Unlimited with a stronger technology foundation for its insurance operations. Field and sales teams can capture policy information without constant connectivity and synchronize data when a connection becomes available. Manual and paper-based processes are now supported by digital workflows, while the cloud-based architecture provides capacity for continued customer growth.

The two organizations continue to build on the same architecture as new requirements emerge, extending a technology relationship that now spans multiple areas of The Unlimited’s digital environment.

Read the full case study: The Unlimited

About The Unlimited

The Unlimited is a South African insurance provider founded in 1994, covering more than three million people through insurance and annuity products sold across analogue and digital channels.

About Cygnet.One

Cygnet.One is a global technology company helping enterprises modernize applications, cloud environments, data platforms, and business operations. Its capabilities span digital engineering, cloud engineering, data, analytics and AI, quality engineering, managed IT, cybersecurity, SAP, and enterprise automation. Founded in 2000, Cygnet.One works with organizations across global markets to modernize legacy systems, improve technology operations, and build scalable digital platforms.

Name: Abhishek Nandan

Number: +91 7992329757

Email: abhishek.nandan@cygnet.one

Designation: Associate Vice President-Marketing