London, June , 2019 – Reventics Inc., a clinically-oriented Provider Engagement Company, is using ProcessRobot (Robotic Process Automation) from Softomotive to accelerate healthcare claims processing and ensure compliance with regulations, including the Health Insurance Portability and Accountability Act (HIPAA).

Reventics partners with physicians and healthcare providers to help streamline back-office processes, enhance financial management, lift compliance and quality standards, and increase patient satisfaction. Pramod Kumar Dubey, DGM, Quality at Reventics, explained: “To accelerate claims processing and increase accuracy, we’re always looking to automate as much of the work as possible, but the diversity of our clients’ requirements means we can’t just build a single solution that will work for everyone.”

The company began exploring the market for robotic process automation (RPA) software, and following a trial of Softomotive’s ProcessRobot, began working on a full-scale implementation of the platform.

After automating just the first few processes, the company has seen transaction processing speed increase by 65 per cent. In addition, 95 per cent of claim validation tasks can now be processed accurately by its bots, significantly reducing the amount of human intervention required, and minimising the risk of errors.

Pramod Kumar Dubey added: “The impact on the Reventics team has been very positive – instead of spending hours on repetitive, mundane data processing tasks, they have much more time to devote to the more interesting and valuable parts of the job.”

He concluded: “We estimate that we have already saved the equivalent of around 34 full-time employees just by automating this first small set of processes – so we have more capacity to grow the business without needing to take on additional staff.”

ProcessRobot is a leading enterprise Robotic Process Automation (RPA) platform, including enterprise-grade security and controls, with links to best-of-breed AI (Artificial Intelligence) technologies.